A very bad experience first time in my life for staying in hotel on 27/10/2025. Room completely no air to breathe, AC and fan broken not working after contacting receptionist said it will work within 3 hours.
Paid extra for breakfast but unfortunately when children woke up in excitement and got ready for breakfast receptionist said sorry today the restaurant is closed and we will refund the amount unbelievable I was shocked what to say…
The most upsetting is that I haven’t received the compensation or refund for the breakfast even after contacting and emailing the Dagenham hotel and customer service but sometimes ignoring or never resolved.
Not recommended at all and now is November 25 but I still haven’t received the breakfast refund can’t wait anymore.
I’m asking the 訂房網站.com to step in and get my compensation and resolve this matter.
Elias Ghani
家庭出遊 家庭房
入住於2025年10月
3.2
評價於:2025年11月25日
A very bad experience first time in my life for staying in hotel on 27/10/2025. Room completely no air to breathe, AC and fan broken not working after contacting receptionist said it will work within 3 hours.
Paid extra for breakfast but unfortunately when children woke up in excitement and got ready for breakfast receptionist said sorry today the restaurant is closed and we will refund the amount unbelievable I was shocked what to say…
The most upsetting is that I haven’t received the compensation or refund for the breakfast even after contacting and emailing the Dagenham hotel and customer service but sometimes ignoring or never resolved.
Not recommended at all and now is November 25 but I still haven’t received the breakfast refund can’t wait anymore.
I’m asking the 訂房網站.com to step in and get my compensation and resolve this matter.
Elias Ghani
家庭出遊
家庭房
入住於2025年10月
Elias Ghani
家庭出遊 家庭房
入住於2025年10月